Cookie policy
1. Introduction
This Cookie Policy explains how RWF Limited, trading as RW Flooring ("we", "us", "our"), uses cookies and similar technologies on https://rwflooring.co.uk (the "Website").
It should be read together with our Privacy Policy, which explains how we collect and use personal data, and our Terms & Conditions.
This policy is written to meet the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR).
2. What are cookies?
Cookies are small text files placed on your computer, phone or tablet when you visit a website. They allow the site to work properly, remember your choices and help the owner understand how the site is used.
- Session cookies are deleted when you close your browser.
- Persistent cookies stay on your device for a set period or until you delete them.
- First-party cookies are set by our Website.
- Third-party cookies are set by another organisation whose service we use.
In this policy, "cookies" also covers similar technologies such as local storage, pixels and scripts that access information on your device.
3. How we use cookies
We use cookies in two ways:
- Strictly necessary cookies keep the Website secure, make it work, and remember your cookie choices. The law allows us to use these without your consent, because the Website cannot function properly without them.
- Optional cookies, such as analytics cookies, help us understand how visitors use the Website so we can improve it. We only set these if you click "Accept" or enable them in your cookie preferences.
We do not use cookies to sell your data, and we do not use advertising or tracking cookies to show you targeted adverts.
Where a cookie collects personal data, such as an IP address or unique identifier, we process it on the basis of your consent under UK GDPR Article 6(1)(a). Strictly necessary cookies are processed on the basis of our legitimate interest in running a secure, working website (Article 6(1)(f)).
4. Cookies we use
The table below lists the cookies currently used on the Website. Cookie names and durations can change when the software provider updates its services, and we review this list regularly.
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| Cookie consent cookies (e.g. cmplz_* or similar) | rwflooring.co.uk | Strictly necessary | Remember your cookie choices so the banner is not shown on every visit | Up to 12 months |
| wordpress_test_cookie | rwflooring.co.uk | Strictly necessary | Checks whether your browser accepts cookies | Session |
| Security / firewall cookies | rwflooring.co.uk | Strictly necessary | Protect the Website and contact form from spam and malicious traffic | Session to 24 hours |
| _ga | Google Analytics | Analytics (optional) | Distinguishes unique visitors to produce anonymous usage statistics | 2 years |
| _ga_<container-id> | Google Analytics | Analytics (optional) | Keeps track of the session state | 2 years |
5. Third-party cookies
Some cookies are set by third-party services we use, such as Google Analytics. These providers may process data outside the UK. Where they do, they are required to use appropriate safeguards, such as the UK International Data Transfer Agreement or an approved adequacy arrangement.
We do not control how third parties use their cookies. For more information, please read their privacy policies:
- Google: policies.google.com/privacy
- How Google uses information from sites that use its services: policies.google.com/technologies/partner-sites
The Website may contain links to other websites, such as suppliers or manufacturers. This policy does not cover those sites, so please check their own cookie policies.
6. Managing your cookie preferences
When you first visit the Website, a cookie banner lets you accept all cookies, reject optional cookies, or choose which categories to allow. Optional cookies are not set until you give consent.
You can change your mind or withdraw consent at any time by using the cookie settings link in the footer of the Website. Withdrawing consent will not affect any processing that took place before you withdrew it.
You can also control cookies through your browser settings, including blocking or deleting them:
To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.
If you block strictly necessary cookies, some parts of the Website, such as the contact form, may not work as intended.
7. Changes to this policy
We may update this Cookie Policy from time to time, for example when we add new features to the Website or when the law changes. The latest version will always be published on this page with the date it was last updated. If we make significant changes, we will ask for your consent again where required.
8. Contact us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
- Company: RWF Limited (trading as RW Flooring)
- Registered office: [insert registered office address]
- Company number: [insert Companies House number]
- Email: info@rwflooring.co.uk
- Phone: 07542 391 959